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At Ginger Spa, we value connection and community. Whether you have questions, need help with bookings, or want to share your experience, we're here to listen and assist.
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We can’t wait to welcome you into our Ginger Family.
Life happens! You can easily cancel or change your appointment online. Changes made more than 12 hours before your appointment are free. Cancellations or changes within 12 hours or no-shows will incur a charge of 30% of the total cost of your booked treatment.
Please note: If you arrive 10 minutes or more after your scheduled time, your appointment may be cancelled and a charge of 30% of your treatment total cost will apply. This applies should you not be able to make the appointment.
Please arrive 10 minutes before your scheduled treatment time to ensure you find parking and have time to settle in, especially if it’s your first visit. If you are running late, please let us know using 071 955 5611. We strive to provide a high-quality experience for all our clients, so we ask that you arrive early. Upon arrival, you will be greeted with a complimentary water to help you relax before your treatment.
Please note: If you arrive 10 minutes or more after your scheduled time, your appointment may be cancelled and a charge of 30% of your treatment total cost will apply. This applies should you not be able to make the appointment.
Walk-ins are welcome, but availability is limited. We recommend booking in advance. If you walk by, feel free to check for the latest availability and we will do our best to accommodate you. Please note: You will still be asked to complete your booking online in our inhouse booking in system in order for you to complete the medical form online. Our team will be happy to assist you.